The Club Hotel & Spa, Jersey Reviews
Green Street, St Helier, Jersey, JE2 4UH
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439 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.Good enough, but not perfect. There was a mop left in the changing rooms, the massage was nice but she didn't focus on the areas that I asked for. I went to use the pool afterwards but the music was so loud I ended up skipping it.
Treatment by Cristina•Aromatherapy Massage
The facial itself was ok. Not the best I’ve ever had but one of the most expensive. I use skinceuticals and had booked this specifically because I’m used to it but not so sure that she used these products. I was given a form to fill out asking me how much information I’d like during facial. I said I would like information but the girl never spoke to me once. They did sell the products but obviously as I wasn’t told anything about them I didn’t buy anything.
Classic Facials
We went into the relaxing room after our swim before our massage. There was a container with water but no plastic cups.The experience shower did not work properly.
Relaxing Massage
Rasul treatment was amazing - so intense and relaxing. The spa itself needs a lot of tlc. The pool was cold and the rim dirty. It was not clean - there was an old bit of cotton wool that hadn’t been cleaned away all the time I was there. No lights in the shower experience or Turkish bath and the light was hanging out in the steam room which is dangerous. I would say 4 star
Treatment by Rasul•Rasul and Mud Treatments
Too short of staff, reception doing your treatments??
Changing facilities tiny, dirty and lockers had no towels in them or hangers
Nobody greeting you properly showing you where things are
Relaxing Massage
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