The Club Hotel & Spa, Jersey Reviews
Green Street, St Helier, Jersey, JE2 4UH
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450 reviews
It didn’t feel like a massage it felt like a rub, the therapist had freezing hands so I was cold and her wrists and fingers clicked all the way through.
Treatment by Cristina•Relaxing Massage
Very good massage, but C was a bit unwelcoming and seemed slightly cross.
Relaxing Massage
Venue was very disappointing. I have been there a few times before but this was the most disappointing. The receptionist was ok but not that welcoming. My friend and I arrived at 9am and there was no hand wash in the changing rooms. I told the receptionist but none had been put there by the time I left.
My friend asked for a glass of water as there were no glasses in the relaxation room. It took 10 minutes and it did not contain any water so she had to go back down to the relaxation room. Rest
Treatment by Cristina•Relaxing Massage
The spa cancelled my appointments on the morning of the appointments. This after I had received a text confirming my appointments. And it's the second time in a month this has happened, with no acknowledgement or compensation for the disappointment and inconvenience of having the cancellation, and wasting two days of holiday from work. I still have not received a refund from the second cancellation either.
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