We arrived at the Hotel Spa there was no-one there to greet us, despite arriving 40mins after it said we could at 8.40am. The hotel receptionist found us some towels a locker key. I went with my husband & in the men's lockers there were robes & towels & flip flops, but the women's were empty.
In the relaxation room the water hadn't been replaced since the day before and that wasn't done until 9.40am.
There is more but I've run out of words in this box to give a full review. Pls contact me.
My nails were perfect.
Joanne went out of her way to assist my sister and I with our treatments and her helpfulness throughout was greatly appreciated.