The hotel was great for our family, rooms very good, food was excellent. The service was good but could do with some staff been a little more friendlier. The whole hotel was very clean and well kept. Except the spa area especially the steam room etc could do with a deep clean and refurbishment.
Overall i would highly recommend and stay again
Spent the morning at The Club as a treat with my mother. Staff really thoughtful, caring and approachable. We were made to feel welcome and were well looked after. The back massage was fabulous!
This is our third visit to The Club Hotel and Spa and once again we’ve enjoyed our time here. The staff are an asset to the hotel ensuring you are looked after and have everything you need. On this occasion we brought our grandson for whom it was his first visit to the island. He enjoyed everything Jersey had to offer, especially the jet skiing.
Returned here based on the very positive memories of my previous experience in 2014 (note I do not live in Jersey, hence the timeframe)
The SPA looks rather tired and in need of a good session of TLC.
The massage was fine and the members of staff all super friendly. However the devil is in the details they say, and it's true that the bathrobes provided were significantly worn out and the premises not kept in pristine state. For the experience had, all in all, the paid price way too high.