The Club Hotel & Spa, Jersey Reviews
Green Street, St Helier, Jersey, JE2 4UH
Check availability and book onlineReviews are written by customers after their visit.
423 reviews
Returned here based on the very positive memories of my previous experience in 2014 (note I do not live in Jersey, hence the timeframe)
The SPA looks rather tired and in need of a good session of TLC.
The massage was fine and the members of staff all super friendly. However the devil is in the details they say, and it's true that the bathrobes provided were significantly worn out and the premises not kept in pristine state. For the experience had, all in all, the paid price way too high.
Aromatherapy Massage
Come here regularly for pedicures, was not provided the full treatment I booked i.e. no paraffin wax but this was fine maybe due to my booking late but I was still charged the same amount despite not receiving advertised treatment.
Arik is an exceptional therapist.
Pedicure
Excellent therapists and massages being seriously let down by state of the spa area. Robes and towels are old and worn. Flip flops provided were too small and uncomfortable (no choice in size offered). Hydro jets in main pool not working and button completely loose. Pool too cold. Steam room not working and smelled musty. Missing and loose tiles. Relaxation room was freezing cold and changing rooms far too hot. Old hairdryers. Not the luxury experience that The Club bills itself as.
Relaxing Massage
Great attention to detail. Arik does brilliant manicures, taking her time to make sure they are always perfect and last ages.
Gel Nails Manicure
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