The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very relaxing
Staff are lovely. Polite and helpful. Massage was amazing. Facilities are lovely and clean. Last time I came there were loungers by the pool, so I was a little disappointed that there are chairs there now and they are not very comfortable. But that wouldn’t stop me from coming here again
My therapist Lisa was wonderful, she noted my medical conditions and ensured I was totally comfortable during my treatments. I felt truly at ease with Lisa which I usually find hard. Our afternoon tea was incredible. Fresh, varied savouries, a choice of drink and a beautiful selection of cakes and scones. The chorizo and tomato scone with cream cheese and tomato pickle was so soft and beautifully cooked. The restaurant staff were friendly, accommodating and a credit to the team.
The hotel reception, lounge and dining room were beautiful - and the receptionist was a total delight, going over and above. The spa however was quite tired, reception is wasn’t very friendly but the therapists were excellent. Had a cheese and pickle sandwich for lunch but it was 70% pickle and 30% cheese. Would go back as know what to expect.
I came to Bluewater spa for my partners birthday. The entire experience was wonderful. The venue was modern and relaxing. It was lovely and quiet when we came midweek. The afternoon tea was incredible and the treatments we had were equally as incredible. There was a lot of attention to detail throughout. I would highly recommend coming here.
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