The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4337 reviews
Had back, neck and shoulder massage... which was amazing. This was followed by tired eye massage... felt so calm and relaxed after.
Ooted fir lunch with prosciutto, but disappointed in it if honest... very pricey for what it was. Wedding in the hotel, so very slow service.
It was a nice day, the venue itself l thought looked a bit tired there was a broken sun lounger at the pool side, the jacuzzi didn’t have much life the bubbles were only just about bubbling, my daughter slipped and fell in the ladies changing room with the very slippery slippers that they provided, the toilet l used was dirty, the food we had in the restaurant was very good definitely value for money couldn’t fault it, so overall just spruced up a bit more would be lovely.
Treatment was amazing! Therapist did an amazing job.
However, the facilities are appalling. The jacuzzi was filthy, the ceiling panels looked like there were ready to fall down at any given moment. There was only 5 loungers so if there is more than five people in the Poole area wanting to relax and not swim or be in the jacuzzi, tough luck.
I had a nasty fall due to no ‘wet floor’ sign being up and wearing the slippers provided. No assistance was provided. Horrendous. £20 to use the pool!!
Treatment by Katarzyna
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