The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
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Written by our customers, so you know what to expect at each and every venue.
The facilities were very clean and of a reasonable size. Everybody that we came into contact with, from reception to the maintenace staff were friendly, courteous and professional. The massage was excellent; the masseuse did her utmost to give a personalised experience. I have never had a facial treatment before but it was very relaxing and made me feel great. I recommend this spa day.
Good experience! Lovely cream tea, although would have preferred more sandwiches as there were loads of cakes! Staff were friendly and really lovely. My only gripe was that the steam room wasn’t working and we weren’t told about it when we had booked the day before and the sauna was not very hot.
Lovely facial by Daniela. Only had a facial and there was not a lot of info about whether I should get changed or not, before I went into the treatment room. Otherwise, a lovely experience and a very good facial.
I received a voucher for a Work Out Massage - Full Body. My therapist Daniela was brilliant. She also respected the fact that I prefer silence to small talk while having my treatment. The fact that this was asked in the consultation paperwork at the start was a great touch and something I value.
It was a great experience, I enjoyed it very much and Elena was brilliant!