The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4339 reviews
Massage was £40 each for 25 minutes which is expensive. As day guests we paid for the spa and a massage for myself and my wife. When we were shown around the spa we were informed it was £20 per person for access to the spa and were then charged £30 each with no explanation. Couples membership is £70 per month which begs the question how can they charge £60 for 2 people to access the spa. My advice is avoid as there is better out there for better price.
Overall I enjoyed my time at the Connaught spa. The jucuzzi was lovely and warm and I had a wonderful massage from Hannah. She was attentive and made sure that I had a great experience.
There are limited lounge seats by the pool but it wasn’t too busy when myself and my partner visited so we had somewhere to relax.
Treatment by Hannah
A really nice venue, well priced packaged and the food and service was great. Will definitely return.
The facial was excellent but the massage therapist was quite rough and hurt me a few times, also the changing room floor was really wet and slippery and the slippers provided made it worse, we ended up walking barefoot round the pool and in the changing rooms to feel safer.
My sister and I have had many spa days here and have never been disappointed. The staff are extremely friendly, always polite and helpful, so much so, that the lady in the restaurant remembers and recognises us. It is nice that the members also make you feel very welcome and talk with you.
Definitely recommend it as a relaxing day.
Contact
Discover
d4b2b54d-fd53-433d-9eb4-3a768037eb3a