The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4344 reviews

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Written by our customers, so you know what to expect at each and every venue.
My friend and I came down to Bournemouth and wanted a Spa Day treat both for similar reasons of wanting to find a way to totally relax away from everyday stresses and strains. We had been to this hotel in recent years and wanted to repeat the experience. The day started with use of the leisure facilities, followed by a delicious lunch. Great service and food. We then both had a Back, Neck and shoulders massage followed by a minut treatment. We both agreed our therapists were professional.
The Therapists were first class. Informative, friendly and very professional. 10 out of 10. The Receptionist was not particularly welcoming and did not smile throughout our visit. No towels, robes, changing rooms or showers provided.
Ellie was extremely attentive. She thoroughly explained the treatment and products, she was very knowledgeable. Ellie is amazing in her treatments, she spent time afterwards helping me to buy the right products for me. My skinfelt amazing afterwards.
Very relaxing
Lisa was very attentive, checking I was warm enough and the pressure was OK. My massage was very ralaxing. I wasn't much for the cottage though, it was cold in the entrance where we were sat afterwards having our water.
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