The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
Excellent value for money...Excellent staff..clean calming atmosphere definitely recommending to friends
Decent experience, the spa is quite clean & Hannah was pleasant. My treatment was less than 85 minutes, which is what I paid for. unfortunately the lights in treatment room were malfunctioning & going between really bright and darker, not relaxing
It was good, not bad, but also not great. The spa was good. The relaxation rooms was the nicest bit. Massage felt rushed and my therapists nails were too long. I asked the therapist to put a bolster pilow under my knees when on my back as I have a week lower back and she just never bothered. The massage itself was ok. Lunch was very tasty. Although the lady had not been told that we were booked in, which pushed our reservation back by half hour, so treatment had to be moved to later.
Fantastic experience and lovely staff and came out immediately wanting to book another spa day😄
Jelena was informative and checked she had the information she needed. She consistently checked I was comfortable and happy with the pressure etc. She worked around my needs well and gave me just the experience I was after. Had I the time I would have fallen asleep after in the relaxing room. As it was I got home and relaxed very well. Over the next couple of days I ached as she said o would and now have such relief in my back neck and shoulders. Just what I was after. It was perfect.
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