The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
The spa treatment rooms and the relaxation room were lovely, the gym was dirty and the equipment was worn. The pool was cloudy and poolside area not clean. The changing room was also not very clean, the showers you had to press every 10 seconds to come on, the floor was soaking wet and very slippy throughout the facilities. It was also very very hot so you could not cool down at all
Nice and friendly staff , good facilities. The floor was a little bit wet and slippery though, not just around the pool, but everywhere.
Very nice hotel and staff
Hannah was absolutely amazing and it was one of the best hot stone massages I have had. She's just excellent. My husband enjoyed his hot stone massage also and said Elena was excellent. Spa reception was great also and the bartender helping us with recommended Pinkster gin with slimline and cucumber gin with slimline. Thank you for rebuilding us both!!!!!
My therapist was great. I was disappointed that my variable blood pressure was a factor in my treatment as i have a trapped nerve and would have liked a bit more pressure. But my therapist was up front about the contra indication so i accepted her advice. The treatment was relaxing.
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