The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
We had a lovely experience at the spa. The treatment was very relaxing and helpful and the ambience of the spa was lovely. All the staff were delightful. The pool area good with the use of a sauna, steam room and jacuzzi. The only thing that let it down was a slightly tired pool area. Very good value for money.
Spa, ok, however jacuzzi & steam room could do with an update, hardly any pressure in jacuzzi jets, was like sitting in a warm bath. Steam room smelt exceptionally damp, black ? Mould on floor also. Therapist recalled it was my birthday which was nice.
Fantastic as always!
I felt it was very relaxing and boutique hotel near all amenities. Nice and clean love the spa facilities.
A slightly disappointing experience as it was to celebrate mine and my friends significant birthdays. We obviously wanted the exact same experience which we thought we’d booked (I had asked if they were the same at the time of purchase and was reassured they were) Sadly this wasn’t the case and we ended up paying extra to have identical experiences, I can only think it was because they were purchased at different times but a shame no less. I’m left wondering how the same treatment was £20 extra.
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