The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4312 reviews
I felt it was very relaxing and boutique hotel near all amenities. Nice and clean love the spa facilities.
Treatment by Ellie M•Hot Stone Massage
A slightly disappointing experience as it was to celebrate mine and my friends significant birthdays.
We obviously wanted the exact same experience which we thought we’d booked (I had asked if they were the same at the time of purchase and was reassured they were) Sadly this wasn’t the case and we ended up paying extra to have identical experiences, I can only think it was because they were purchased at different times but a shame no less. I’m left wondering how the same treatment was £20 extra.
Relaxing MassageShow all…
You could do with some loungers next to the pool rather than chairs and tables as we would’ve liked to have relaxed and gone in and out of the water. I think if the day was a little longer, it wouldn’t feel quite so rushed,, perhaps another hour till 5 o’clock instead of four. There were three of us chatting, so it took quite a long time to do everything, we only had an hour and a half before lunch and then half an hour after lunch before a treatment before we had to get changed and leave
Therapeutic Massage
On arrival there was no one on reception to book us in and we waited about 15 mins despite hailing a passing member of staff for assistance. The floor in the changing room was very wet and slippery. Although a warning sign was present this doesn’t stop the floor being a falls risk. We never saw a member of staff come in to mop the floor dry. Therapy staff were pleasant and respectful.
Swedish Massage
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