The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
I booked a spa day for 2 people as a Mother’s Day treat. The massages were great we got 2 each and the spa very nice.. the afternoon tea was lovely very good quality. Excellent value for money. Thank you very much!
I took my elderly mother for a spa day & despite her reduced mobility, the wonderful therapists helped her to have a great massage. The staff in the spa are super amazing! Thank you all. The spa itself is good although the beds in the relaxation room are not very comfy, which is a shame. The pool is quite large & a good temperature. I didn't try the sauna but the steam room was small, very steamy & relaxing. A couple of chairs for reduced mobility people in the pool area would be appreciated.
From the moment I sent the first email enquiry, the Spa were helpful and informative. When we arrived the receptionist was cheerful and explained everything. Everyone we encountered was polite and happy. Lovely to experience this when we are told the hospitality industry is struggling to find good staff. We had an amazing day. Treatments were great and the afternoon tea was delicious and plentiful.
Really lovely
Very enjoyable massage. Good pressure and worked on areas I had specifically asked for. Good environment. Staff very helpful
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