The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
From the moment we arrived, the atmosphere, attention, staff and services were fantastic. Afternoon tea was very tasty and the massage was just what I needed. Other reviews said you had to pay for robe hire and parking, but this was all included in the Revive package.
A last minute booking for a massage and the best decision I made! The hotel receptionist was welcoming and helpful. My therapist Celeste was so thoughtful, compassionate and a skilful masseuse - exactly the pressure and thoroughness I needed. I waited in the relaxation room before and after my treatment which was so much better than sitting in a waiting area. It was peaceful and a space to unwind ready for my treatment and time to chill afterwards. Thank you!
Staff were very welcoming. It was a very relaxed day and you didn’t feel hurried at all . The treatment rooms were clean and well maintained. In the pool area it was a good temperature including the water. Just the pool could to with a little maintenance at there were some tiles missing on the wall . Over all a fab day good value for money
Friendly and helpful staff member when booking to upgrade an existing package to make the day even more special for 3 people. Facial and massage was amazing, Therapists are amazing (thank you Hanna and team) we will book again. A little bit of a rabbit warren, not easy to find where you are going. Poole was lovely size, good temperature, but lots of missing tiles. Overall really good experience, will definity book again, Thank you for a lovely spa day.
Very enjoyable
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