The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4344 reviews
Our treatment was booked at 11.10 but wasn’t taken to room until 11.20. Treatment ended at 11.40 that time was including therapists speaking to us and getting changed . The room was very cold and therapists had cold hands and oil was cold . Massage was good but very quick and certainly not 25 mins . We weren’t shown around before and had to ask after our treatment where everything was . No complimentary anything only water . Steam room a bit smelly could of done with some essential oils in ther
The venue itself was too cold - not enough heating in the rooms.
Treatment by Ellie M
Excellent value. We had a spa day with afternoon tea and really enjoyed our day. Efficient checking in and relaxed atmosphere. Excellent massage and tailored to my needs. Comfortable cosy relaxation room. Shower changing facilities good but would suggest supply of bags for wet costumes.
Afternoon tea very good but I prefer more traditional sandwiches/rolls than sour dough crispbread wafers.
One criticism the lack of hot drink facilities in spa and having to redress to go to lounge for coffee
Wonderful spa day treat from start to finish including an excellent massage. The afternoon tea was wonderful too plus all the staff are very helpful.
Treatment by Jelena
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