The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4269 reviews
All the staff at the hotel were lovely and the massage was very good. The only issues were that there was sand in the hot tub and there were very few seats around the pool to sit on. It could also do with a bit more to do as a spa, different rooms etc.
Swedish Massage
We arrived 45 minutes before our massages thinking we could have a swim before hand and were told at reception it was £20 each to use the pool. We advised we had booked 2 massages and had afternoon tea booked afterwards so only wanted a quick 30 minute swim but were told again it was £20 each to use the pool. We declined, and were shown to the relaxation room with our bags and coats still on, we weren't offered towels or dressing gowns or shown to a changing room. Pretty disappointed.
Treatment by Katarzyna•Relaxing Massage
Highly recommended - we both had 2 relaxing treatments, cream tea and use of sauna, steam room and pool. The staff were friendly.
Swedish Massage
Excellent service very relaxing and listened to what I wanted.
Treatment by Jelena•Classic Facials
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