The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
What an amazing experience kind, caring, thoughtful and attentive to details
Wonderful massage and back exfoliation- ambiance was lovely and Jelena very professional throughout- I will definitely be coming back!
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Absolutely amazing- felt like a new woman- will be back!!
Hotel and spa staff very welcoming, good communication and helpful. Treatment was fantastic from start to finish - thank you to Celeste. Spa day pass for £20 with 55mins treatment is a good offer. Spa facilities were clean, tidy. Would say that ceiling and some parts surroundings of swimming pool need a bit of doing up. Can’t not see it. Lunch however was not so good, no lunch choices only main menu served at lunch time. Very high cost and quality of food not good enough for this price.
Coming from.the light into the relaxation room I tripped over the lounger . The dull candles are there to highlight the area . But I was focused on that rather than what was around it . May I suggest you make a larger area as people walk into the room. Making a clearer path I do believe the lounger was sticking out slightly. I bruised my right shin and was embarrassed as people where relaxing . The chlorine smell is very strong Soft lights could be used in the sauna to make woman feel safer
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