Unfortunately my pack wasn't ready when I arrived and I didn't receive my tea/coffee on arrival or key for the door. However your staff were exemplary after I had been for a swim I mentioned this and it was arranged for this to be provided with my lunch. The lady who assisted me with my queries and after lunch directed me to your drawing room (as it was quite cool in restaurant) was marvellous and service at lunch was very good.
As I didn't know your hotel I think more advice on planning a day would have been beneficial.
However I had a pleasant day.