Treatments were good and Poole area smaller than expected. I was disappointed in the changing facilities and area was very poor for changing, for applying makeup and hair drying.
The changing area was very hot and oppressive. Should have had some air conditioning. I was soaked and sweat pouring off me. I could not apply make up or dry my hair.
The facial was amazing! The surroundings we beautiful and relaxing. Elena was lovely and extremely knowledgeable. My skin looked and felt perfect after! Highly recommend
The massage was great. Lovely use of the spa. Food was great but they didn't know if we were having afternoon tea or lunch, they thought we had to pay as nothing was written down to say we were there for spa day but I didn't have to pay as it was all included. Never received our prosecco ☹️ not sure why? Probably because it was not written down. Apart from that all was good.