The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4269 reviews
Spa day was a great experience. All the staff we met were very professional and polite, they made us feel welcome and valued. The hotel is very clean , light and airy. We felt relaxed and chilled by the end of the day. The whole thing was value for money.
Aromatherapy Massage
My two daughters and I had a wonderful day at the Connaught, and from the moment we arrived felt like we were being spoilt. Maria was so welcoming and explained everything beautifully to us about what our day would be like. in fact all the staff were friendly and the service impeccable. Our treatments included massage and facial, both of which were done professionally and felt wonderful. we were all so relaxed and happy and at that moment, really didn't want to leave!
We were then treated to a glass of champagne before lunch, which added to the feeling of luxury about the day. the menu choice for lunch was good. We were all able to find dishes that we enjoyed, and my eldest daughter was even offered a gluten free option of brownie with sorbet for dessert, which wasn't on the menu, but made available to her because of her dietary requirements. The only criticism would be that the lunch itself, both starter and main course were a little dry, and tasted thus. the chicken also had a slightly 'fridgy' taste about it. Everything was edible and lovingly presented on the plate, but would have been top notch if it had all just been that little bit fresher.
Aromatherapy Massage
The day was lovely from start to finish ,hotel and staff where of high standard and very nice ,spa treatment and furcilatys excellent and afternoon tea was very good ,would like to do it again sometime.
Aromatherapy
I'm a member and I treated my daughter to a massage. I had a quick facial. Both treatments were excellent!! The staff were friendly and looked after us beautifully. Thank you all.
Swedish Massage
The venue was clean and had a good ambiance, however despite booking a deep tissue massage that was most definitely not what I had. Pressure was too light it was basically strokes with hardly any attention paid to the part I'd asked them to focus on.
Deep Tissue Massage
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