The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
Go and book as soon as possible. The pool,jacuzi, steam room and sauna are so clean and beautifully presented. The lunch was delicious and staff so nice. Only one criticism the ladies changing room was rather wet when I went for a shower. This was due to so many people using it. I will be booking another visit in late September or October.
Blue water spa at the Connaught Hotel has a really lovely atmosphere. My friend and I booked a girls pamper day. On arrival we was welcomed by helpful friendly staff, we had tea and coffee in the lounge whilst we filled out the health questionnaire before being taken to the Spa. We dropped off our bags and went for an amazing two course light lunch with bubbly. The Spa treatments was great and the whole place was really clean and modern. Parking can be a bit tricky but you can double park and leave your keys at reception and they will park your car once a space becomes available. The day was a real treat, relaxing and fantastic value.
Friendly and helpful staff; well-organised and with great facilities. The food was excellent and my treatment was amazing. We especially liked the fact that we could eat our lunch while wearing our robes and slippers and, also, very importantly, we weren't treated any differently because we were using a Groupon deal - other hotels have done this and it made me feel a bit "second-rate" on what is supposed to be lovely relaxing day.
lovely hotel with very friendly staff. good food. excellent facilities. relaxing massage and facial. must visit again!
Overall experience was good , although I thought she could have given me some information re . The stone massage as I have never had it before. The place was very clean and would recommend .