The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4269 reviews
A couple of niggles.... 1. Ladies toilets smelt disgusting. I reported it to staff and they said they would mention it to maintenance. She a said probably drains. 2. My sister took my locker key to get my glasses for me. She opened a locker thinking it was the correct one and opened someone else's locker by mistake. Therefore security poor. We told staff they said they would mention it to maintenance. 3. I booked 2 hot stone massages. Having not had one before I did not know the routine. About 10 minutes into it I mentioned that I was interested to see what it was like. My therapist said she thought I was having an aromatherapy massage. She did say she was happy to start again but I didn't think it was worth it by that stage. The mate I had was nice, just not what I booked. My sister had a lovely hot stone massage.
Overall the place was nice, food lovely and staff generally very pleasant. It lacked a nice out door area.. We actually had a sunny day! I'm not sure though I would return.
Aromatherapy Massage
I found the massage very relaxing, Laura helped all the places needing attention.
Many thanks, I look forward to my next treatment.
Swedish Massage
A warm and friendly welcome on arrival. Hotel facilities were impressive. Lunch was an absolute delight with excellent service. Massage very relaxing & the therapists made you feel comfortable & at ease. I would definitely encourage those looking for a relaxing Spa day to consider this venue.
Aromatherapy
This is such a fantastic spa! The venue is lovely and the staff are so welcoming and helpful! I really like that there are sun beds around the swimming pool area which makes the experience ever more relaxing!
PedicureShow all…
This was a gift from my daughter & son-in-law. The hotel is tastefully furnished and the staff very courteous. The spa facilities good, although limited space to relax around the pool area. I had a neck/shoulder and back massage which was excellent. We enjoyed the light lunch in the restaurant and overall the day was very relaxing.
Swedish Massage
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