The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4269 reviews
Overall a good experience. I'd recommend the facility to a friend
Eyebrow & Eyelash Tinting
This was a birthday present from my daughter, on the contition that I took her along as a guest. We had a lovely day
the massage was brilliant, just what I needed, and the lunch was very, very good.
Aromatherapy
Very professional staff (miserable young male receptionist on hotel desk needs to learn from you ladies), fab venue, very relaxing experience. I will definitely be returning and bringing the other half for a treatment too. Great job!!! Thank you!!!
This is my favourite place to come for a spa day. The recent renovations to the hotel are lovely and tasteful.
We usually come on a package. The lunch is always delicious, skillfully prepared and well presented.
I love the spa. I have never been disappointed with a treatment here. On this occasion it was Lauren (?!) who did my massage and it was wonderful. I mentioned how much I appreciated her technique as sometimes at other places I have been there really has been none and her description of 'like putting butter on bread' was so accurate and rather amused me.
All the staff at the hotel are very friendly and accommodating.
The only slight negative is that parking is very limited but the reception staff hold the keys for vehicles so they can be moved if you are blocked in and need to get out.
Aromatherapy
Loved every minute of it. Staff were so friendly, treatment was amazing. And even having the choice to change to a 2 course meal instead of afternoon tea was a real surprise and the food was so lovely. I will be going here again real soon.
Aromatherapy
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