The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4237 reviews
Had wonderful treatments. The staff were amazing and catered for all the needs. Totally satisfied. Great range of treatments. Swedish massage followed by Indian Head massage............................Time passed to quickly.
Then relaxed in the spa facilities. Would do it all again. Thank you for a great experience
Head Massage
Very professional. The hot stone massage was very relaxing. I would recommend it to everyone I know.
Hot Stone Massage
very happy with my manicure and very professional service, would recommend to a friend.
Manicure
Venue is well located and nice and relaxing ambiance.
We had a bit of fiasco with our booking where I would say staff and management did not handle very well.
Basically I was almost double charged by mistake as another client had the similar name.
I am very understanding of mistakes but trying to blame the customer without looking at the facts is very juvenile. The fact that a senior staff member was involved and did not even give me a hint of an apology after finding out their mistake is embarrassing.
What was suppose to be a relaxing experience turned out to be a painful process.
Facilities are great and the masseuse i had was fantastic but just be careful and pay attention to your booking as staff might not be as attentive.
Pedicure
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