The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4269 reviews
A great day. Very friendly and welcoming staff. Lunch was delicious too.
Aromatherapy
fabulous spa break away all staff were excellent and very helpful and all looked super smart .
Are room was perfect very clean and just perfect .
we ordered room service and the food was scrummy and very quick service, we had a delicious breakfast with plenty of choice .
we loved the spa facilities and we had a manicure which was very nice. I would highly recommend this hotel excellent value for money and look forward to returning
Ladies' Waxing
We absolutely loved our day. Amazing value for money. Staff were friendly and couldn't do more for us. Lunch was fantastic, well presented and came quickly. Beautiful decor too. Treatments were great, so relaxing. The pool and facilities were lovely, especially the eucalyptus steam room! The changing rooms were lovely and clean, and the showers were lovely.
The only constructive criticism I might give are;
- my towel bundle had 2 long black hairs in before I had even got changed. They were visible when tied up. These could have been checked a little more scrupulously. Hair is the one thing that reminds a guest that things have been used before! It should feel brand new (even though we know it's not)
- I feel the relaxation room could have had some nice incense and music to give it that spa feel. But it's a great idea nevertheless.
All in all, we had the most amazing time, and will be back!!
Aromatherapy
My friend and I had a fab day. We used the gym, pool, sauna and jacuzzi as well as lunch in the brasserie and then our treatments. Everything was well run and the staff were great, my only minor criticism is a lack on seating around the pool. With only 6, they were taken with towels the whole time we were in the pool area.
Aromatherapy
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