The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
What a wonderful day. Staff extremely welcoming and attentive to everything. From the coffee on arrival, the relaxing surroundings. Wonderful massage, beautiful restaurant and superb food topped with bubbles. I would (and have) highly recommend this experience. Looking forward to coming back.
I was coming down from London to have a wax before spending the week in Bournemouth but got stuck in horrendous motorway traffic on the way down. I called the spa and they said they were fully booked around my appointment so I was worried that I would miss it entirely. The beautician managed to squeeze me in, even though I was late and didn't rush the treatment at all. She was super friendly & I was instantly put at ease after my stressful journey. The wax was very professional & I will certainly be returning in the future!
Being a member I use the swimming facilities on a regular basis but the treatment that I have had in the past is a most relaxing experience, a feeling of overwhelming warmth, pleasure and of pure luxury. I find the luxury manicure and pedicure the same pleasant experience and the quietness was welcome.
Questionare did ask on what areas I would like massuse to focus... and she didn't. Pointless question. Overall ok
Overall experience was good, staff were excellent, lunch was excellent. Actual spa area was small - not enough beds around pool area to relax, the spa rooms are like a rabbit warren, the ladies cloakroom had a very bad odour we were told this was a drain problem.