What a wonderful day. Staff extremely welcoming and attentive to everything. From the coffee on arrival, the relaxing surroundings. Wonderful massage, beautiful restaurant and superb food topped with bubbles. I would (and have) highly recommend this experience. Looking forward to coming back.
I was coming down from London to have a wax before spending the week in Bournemouth but got stuck in horrendous motorway traffic on the way down. I called the spa and they said they were fully booked around my appointment so I was worried that I would miss it entirely. The beautician managed to squeeze me in, even though I was late and didn't rush the treatment at all. She was super friendly & I was instantly put at ease after my stressful journey. The wax was very professional & I will certainly be returning in the future!
Being a member I use the swimming facilities on a regular basis but the treatment that I have had in the past is a most relaxing experience, a feeling of overwhelming warmth, pleasure and of pure luxury. I find the luxury manicure and pedicure the same pleasant experience and the quietness was welcome.
Overall experience was good, staff were excellent, lunch was excellent.
Actual spa area was small - not enough beds around pool area to relax, the spa rooms are like a rabbit warren, the ladies cloakroom had a very bad odour we were told this was a drain problem.