The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4269 reviews

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Written by our customers, so you know what to expect at each and every venue.
I would and have recommend blue water spa days as this was my second visit. Whilst I could not afford the normal price I have made use of Groupon offers. I had a wonderful time previously and put my comments on trip advisor , so expectations were high and you did not disappoint. From the moment you enter the Hotel you are looked after firstly by Hotel staff then the staff from the spa. Spa area is tranquil and not too crowded and the spa members are friendly and helpful .Treatments are superb, I had hot stones for the first time true bliss. Lunch was delicious . Big thank you to all for making my friends 70th birthday treat special and of course my day too.
It was a lovely treatment in a very pleasant spa. My wife and I both had the hot stone massage for our back and sholders but wouldhave preferred the full body massage but there were insufficient slots for the day. Very relaxing none the less.
Had a hot stones massage... Absolutely amazing. Lovely friendly staff. Relaxed surroundings. Facilities also of good quality. Enjoyed it thoroughly. Defiantly go back.
Lovely staff. Manicure not so brilliant - uneven, previous one not removed properly during prep.
My mum and I had a really lovely day, starting with a massage followed by a really nice lunch and then we relaxed by the pool. I would however just say that when we arrived there were no parking spaces and we had to wait 20 minutes for a space(luckily we arrived early and weren't late for our treatment!) then we were asked if we'd like a tea or coffee which never arrived and we had treatments booked so had to for go these until later. we were also very disappointed that the jacuzzi wasn't working for most of the day which we were unaware of until we entered the pool area. It was however fixed an hour before we had to leave so at least we did get to use it. Apart from that we had a really relaxing day and all the staff were lovely.