The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4269 reviews
Venue is well located and nice and relaxing ambiance.
We had a bit of fiasco with our booking where I would say staff and management did not handle very well.
Basically I was almost double charged by mistake as another client had the similar name.
I am very understanding of mistakes but trying to blame the customer without looking at the facts is very juvenile. The fact that a senior staff member was involved and did not even give me a hint of an apology after finding out their mistake is embarrassing.
What was suppose to be a relaxing experience turned out to be a painful process.
Facilities are great and the masseuse i had was fantastic but just be careful and pay attention to your booking as staff might not be as attentive.
Pedicure
Very friendly staff and usually when I get a mani/pedi my nails would have chipped by now...no matter what I do...and they are still going strong!
Pedicure
Was very relaxing, enjoyable and great massage. Would recommend to family and friends. Staff helpful and friendly. Overall, a beautiful Spa and relaxing massage.
Hot Stone Massage
Great massage and relieved my very knotted upper back. Would recommend!
Deep Tissue Massage
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