The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4343 reviews
Laura, who did my manicure, was very efficient , with a lovely manner and personality.
My nails looked beautiful .
I would recommend her .
Laura was very professional, the massage left me feeling very relaxed.
Laura is a credit to the beauty centre.
There is nothing more to add
, as she was perfect.
A couple of niggles.... 1. Ladies toilets smelt disgusting. I reported it to staff and they said they would mention it to maintenance. She a said probably drains. 2. My sister took my locker key to get my glasses for me. She opened a locker thinking it was the correct one and opened someone else's locker by mistake. Therefore security poor. We told staff they said they would mention it to maintenance. 3. I booked 2 hot stone massages. Having not had one before I did not know the routine. About 10 minutes into it I mentioned that I was interested to see what it was like. My therapist said she thought I was having an aromatherapy massage. She did say she was happy to start again but I didn't think it was worth it by that stage. The mate I had was nice, just not what I booked. My sister had a lovely hot stone massage.
Overall the place was nice, food lovely and staff generally very pleasant. It lacked a nice out door area.. We actually had a sunny day! I'm not sure though I would return.
I found the massage very relaxing, Laura helped all the places needing attention.
Many thanks, I look forward to my next treatment.
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