The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4237 reviews

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Written by our customers, so you know what to expect at each and every venue.
I chose here as my usual beautician was on holiday. The facilities were very clean, didn't see the spa but the pool area looked nice. Staff weren't particularly friendly; the lady who did my waxing treatment didn't even ask my name! She did the job fine but I don't think I will return.
Had a wonderful Spa day with my husband last Friday. Gorgeous 2 course lunch and afternoon tea, great facilities and our treatments were some of the best we have ever had. Every member of staff went above and beyond to ensure we had a fabulous time, would highly recommend! Great value for money too.
Went with my sister for a hot stone massage, venue was very nice and clean and we were taken promptly to our treatment room. The massage itself was ok, I would have preferred more communication from my own masseuse but my sister received very good communication with hers. I could hear my sisters masseuse constantly asking if the pressure is ok and if she had any particular areas she would like worked on, while mine never spoke a word to me until I had to ask for more pressure. I forgot their names but my sister's masseuse was very sweet, about 5ft 2. My sister said she loved it and that she would definitely go back but only to her masseuse.
The pleasant assistant made a good job of painting my nails. I was disappointed that it wasn't a manicure/pedicure as such. There was no attention to my cuticles and no massage, oiling etc I've had elsewhere. My finger nails were a reasonable shape already but she did clip my toenails.
Very relaxing and love my nails! Perfect! Would definitely recommend to others! I look forward to visiting again very soon