The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4237 reviews

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Written by our customers, so you know what to expect at each and every venue.
The whole experience from start to finish was excellent. The staff were attentive and enhanced our experience. The lounge area was comfortable and welcoming. The spa facilities are pleasant and enjoyable.
Both myself and my mum had an amazing time, the staff were so welcoming and the atmosphere was lovely. The facilities themselves were clean but very small. The sauna was very small and although the steam room was wonderful that too was quite small. The main thing that I would suggest would be an actual relaxation/sleep room. A dark quite room that most spas have to go and rest after a treatment. There are lounger style chairs poolside at Blue Water spa but nowhere to actual sleep. When after a hot stone massage that is all you really want to do. Recently I have also been to the ZenSpa in the New Forest which had three different rooms. One with heated loungers and mood lighting, another with beds and fans (which is completely dark so you can actually sleep!!) and another with large sofas and plenty of magazines. This spa was on a larger scale but I think that even a small room aimed for relaxation.
The spa is in a lovely hotel on the West Cliff in Bournemouth. There is ample parking. From the minute we walked into the Connaught Hotel we were greeted by extremely professional, helpful staff. You were made to feel relaxed and welcome. The staff had prepared well for our visit and treatments. They made sure they met all our individual, personal needs, nothing was too much trouble. The facilities are excellent and very clean. I would recommend this spa to anyone who wants to treat themselves or meet with friends for an enjoyable experience in lovely, modern surroundings.