The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4333 reviews

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Written by our customers, so you know what to expect at each and every venue.
Fantastic day from start to finish. Thank you very much!
My sister and I had a beautiful experience here. We done the spa package that included afternoon tea with prosseco. Treatments were amazing, food was very delicious. We will return again!
We were greeted by a friendly lady on reception and shown to the spa. The receptionist there was also very friendly. The spa was mostly clean but the sauna wasn't working. We also noticed that the ceilings were damaged and stained, something you see when you're relaxing! The treatment rooms and relaxation room was very nice. The massage was very nice although the therapist wasn't the friendliest person I'd ever met! We did enjoy our day and we would return.
Massage and room was fab. Relaxation room lovely. The sauna was not working on that day and someone had urinated in the steam room causing it to stink so wasn't really able to use much of the facilities other than pool and jacuzzi. Hygiene was okay but could have been better. Massage was amazing!
I was made to feel important and relaxed. My massage was calming with lovely essential oils. Elena checked the pressure of the massage was to my liking and I felt she found the knotted areas to spend more time on. The staff in the restaurant were professional and very polite when delivering my afternoon tea. Well done!
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