The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4333 reviews
Couldn’t fault the spa or the treatment at all. A little disappointing that the Sauna wasn’t working, hopefully they get it working soon as it’s all part of the spa day you pay for.
We upgraded to lunch and not an afternoon tea, which was lovely as the chef went out of their way to make us a salad that wasn’t on the menu. However there was only one waitress and it took 1.5hrs for lunch, having an impact on what we could do in the afternoon, not the fault of the waitress she was totally rushed.
Swedish Massage
When we arrived there was a notice to say the sauna was out of use which was a bit disappointing . We continued to use the steam room which was great and had our treatments which were also lovely. However after lunch we went back in to use the steam room and someone had obviously urinated in there and the smell was awful. Reception sent in a maintenance man to have a look, but he didn’t clean it or even put a out of order sign up!!no sauna or steam room for the whole afternoon
Swedish Massage
Really lovely massage. Just what I needed. Never have a bad experience here :)
Treatment by Hannah•Deep Tissue Massage
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