The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4334 reviews
Loved my massage & facial with Daniela. Friendly & attentive. I left feeling happy and very relaxed. Thank you 🌺
Treatment by Daniela•Relaxing Massage
Unfortunately the pool was definitely not 28 degrees as advertised and the sauna was out of order which we were not told about when we booked it the day before. There were not enough pool side loungers and they were extremely uncomfortable. Extremely disappointed and feel we wasted £212. We won't visit again
Swedish Massage
Always enjoy visiting the Connaught Spa and leave feeling very relaxed. Staff are so friendly. Wendy was so helpful on our recent visit organising a gluten free lunch for my husband. She was very thorough and double checked everything with the head chef. Beautiful food and setting. Thank you.
Swedish Massage
The sauna was not working
You could only use the relaxation room just before and after your treatment. Was told we weren’t allowed to seat in the room
Pool area wasn’t enough loungers to sit! So you had no where to go
You couldn’t get a drink had to keep getting dressed to go upstairs.
Not everyone wants water in plastic cups all day !
Pool area needs updating.
It was supposed to be a nice relaxing day for my daughters 21st birthday. I will not be recommending the spa to anyone.
Swedish Massage
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