I liked the general feel of the place and the lady gave me an extremely good massage. Not 100% about the facial, though - I was expecting the lady to make my skin clean by removing blackheads etc. but this didn't happen. I was also slightly annoyed re: the fact there were loud voices in reception, thereby killing any ambience that a beauty treatment is meant to entail. I will go back to Bourne End, but chances are, I will just stick to my regular massage & facial haunts. Thanks anyway.
Nice local salon, well trained staff. Marked ambience down this time as the 2 manicure stations were busy, so I had mine in a treatment room reaching across the treatment couch. A bit uncomfortable and they could do with some air con for hot days. Having side all that, I will visit them again.
I was served by therapist call Sophie. Treatment room is well presented and I had a warmed welcome. But I'm not happy that the facial I bought is suppose to last 1 hour 15 minutes, yet I was in the treatment room about 45 minutes. All the facials I had always comes with 10-15 minutes leave-on mask, except this facial from this salon. Also, it seems all the basic cleansing routine is not there, only quick wipe with milk cleanser and dry with cotton. I would normally expect double cleanse with milk cleanser and then exfoliate before any treatment.
During my facial I'm trying to be friendly and ask questions about products that she put on my face, she had replied my question but she seems not interested to talk further. When she finished the Caci machine and had my hair gear loosen, told me she went off to get me a glass of water. I wonder if she had finished?
For my opinion, if you just want pure Caci Lift nothing else, you will not disappointed. But having had so many facial in the past, I would expect the full facial cleansing routine with the treatment (lifting) and a mask. So I think what they charge for what I get is consider in an expensive side.