Booked a 45 minute treatment and felt short changed as this was over in 35. Asked for a firm massage and the girl went in really hard from the outset and hurt me quite badly. My shoulder muscle was painful for the next 2 days. Treatwell experience was as easy as ever...
I liked the general feel of the place and the lady gave me an extremely good massage. Not 100% about the facial, though - I was expecting the lady to make my skin clean by removing blackheads etc. but this didn't happen. I was also slightly annoyed re: the fact there were loud voices in reception, thereby killing any ambience that a beauty treatment is meant to entail. I will go back to Bourne End, but chances are, I will just stick to my regular massage & facial haunts. Thanks anyway.
Nice local salon, well trained staff. Marked ambience down this time as the 2 manicure stations were busy, so I had mine in a treatment room reaching across the treatment couch. A bit uncomfortable and they could do with some air con for hot days. Having side all that, I will visit them again.