The Cove - Hitchin Reviews

8-10 Arcade Walk, Hitchin, Hertfordshire, SG5 1EE

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Reviews are written by customers after their visit.

4.7
252 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had originally booked my treatments with Zoe however upon arrival I was told Zoe had to go to another salon and would it it be okay for Jade to do my treatments? As I had rushed to my appointment I thought I will have to go with Jade, the underarm wax was good however my lip wax wasn’t at first when asked to check I had a lot of hair left then after another attempt the hair was removed but the area was left burnt, it took a while to get the shape of my eyebrows right, I am happy with my brows.
Lovely massage and perfect amount of time in my opinion. Freya was lovely and welcoming and professional
Lovely team and great service
Nice relaxing wax in a clean calm environment. Jade was easy to talk with and made sure I was comfortable throughout. Would recommend to everyone/anyone. Would make for ‘comfortable’ first time wax if you’re a nervous newbie.
Had a full body massage and Jade did a wonderful job. Very relaxing and certainly took the edge from the pains I had. Would have been five stars if not for one overlooked detail: I selected on the registration form the areas I wanted some focus on but unfortunately this was overlooked. The atmosphere in the treatment room could be improved by making it less ‘clinical’. Perhaps this is just preference but I prefer to feel transported to a tropical spa with exotic decorations, music, etc.
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