The Cove - Hitchin Reviews
8-10 Arcade Walk, Hitchin, Hertfordshire, SG5 1EE
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252 reviews
Zoe was my therapist and I'd highly recommend her and the salon. A lovely treat and could totally escape for a few hours
Foot MassageShow all…
My leg wax was great. Comfortable as it can be, polite therapist and reasonably thorough. I did prompt her to take out some of the ingrowns but she didn’t. I then had to wait 25 minutes in the treatment room for my Brazilian. The therapist who had done my legs was not trained to do it (fair enough). However I think the salon had double booked as they hadn’t realised I had paid for a Brazilian as well. Once the second therapist arrived, she took the hair off in 4 large chunks. The room was very warm, and the wax didn’t set properly, which meant it was incredibly painful to take off. It was very uncomfortable and not at all what I’m used to. I also expected to be offered a discount/complimentary treatment for my 25 minute wait, but I wasn’t. Disappointing as I went here before for the same treatments and it was great!
Brazilian WaxingShow all…
Bit disappointed in my treatment as I felt it was rushed and they couldn’t wait to get me out. My old therapist (recently moved so trying out a new place) used to check with me what I wanted and asked if ok and use tweezers etc where needed. Here they didn’t. Wax was slapped on my legs and yanked off. My therapist didn’t going over anywhere more than once or get those stray stubborn hairs and didn’t check with me what I wanted. I had to ask her to do very basic things as she just went to move on. For 3 waxing treatments I was there for a total of 20mins and that included getting changed! Feel a bit cheated as I had to go home and re do it all myself even though I’d paid £50 for the privilege.
Ladies' WaxingShow all…
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