The Cove - St Albans Reviews

17 Russell Avenue, St Albans, Hertfordshire, AL3 5ES

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Reviews are written by customers after their visit.

4.6
588 reviews

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Written by our customers, so you know what to expect at each and every venue.
Although I've forgotten her name, Bulgarian lady who did the waxing was exceptionally friendly, professional and took a lot of time to pay attention to detail re blending, coverage etc. The spa itself needs redecoration as a priority, but I couldn't fault the treatment. Spot on.
No complaints from me! Staff were very friendly and inviting. I'll definitely be going back for more treatments, maybe a massage next time!
The Cove is perhaps a little dark and hippy looking, and also slightly tired round the edges. BUT I had one of the best massages I've ever had from Pat (I have had several!). She got into places no-one has before and for that reason I would definitely return!
Perfectly acceptable. Nice place, though could do with a little freshening up, looking a little tired in places. Threading experience as enjoyable as can be expected. Very professional, quick and virtually painless. Friendly & relaxing. Intend to return when needed.
The Cove itself is a little tired - it's got quite a hippyish vibe, but is perhaps a little darker inside than I have come to expect from treatment rooms. My massage was around 20 minutes late starting - there was a customer on the phone and a customer trying to pay for their treatment, so I did have to wait. That said, my therapist did ensure the massage was the full 45 minutes. The massage itself was painful, as I asked for the tension to be relieved in my neck, shoulders and back. I have to say though, it has worked...there's a lot more movement there now, so the therapist certainly knew what she was doing! I would have liked a little more consultation at first, and more explanation of what to expect, and what to do next. Instead, I was told about offers for more massages - while interesting, it would have been good to discuss the tension and next steps in more detail. I would go back again, but I might like to try other places in the area first.