Friendly staff and open late. Good atmosphere and not too painful. Will come back again as the hours its open suits people who work which most spas haven't worked out yet.
Although I've forgotten her name, Bulgarian lady who did the waxing was exceptionally friendly, professional and took a lot of time to pay attention to detail re blending, coverage etc. The spa itself needs redecoration as a priority, but I couldn't fault the treatment. Spot on.