The Cove - St Albans Reviews
17 Russell Avenue, St Albans, Hertfordshire, AL3 5ES
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592 reviews
The Cove is perhaps a little dark and hippy looking, and also slightly tired round the edges. BUT I had one of the best massages I've ever had from Pat (I have had several!). She got into places no-one has before and for that reason I would definitely return!
Deep Tissue Massage
Perfectly acceptable. Nice place, though could do with a little freshening up, looking a little tired in places. Threading experience as enjoyable as can be expected. Very professional, quick and virtually painless. Friendly & relaxing. Intend to return when needed.
Facial Threading
The Cove itself is a little tired - it's got quite a hippyish vibe, but is perhaps a little darker inside than I have come to expect from treatment rooms.
My massage was around 20 minutes late starting - there was a customer on the phone and a customer trying to pay for their treatment, so I did have to wait. That said, my therapist did ensure the massage was the full 45 minutes.
The massage itself was painful, as I asked for the tension to be relieved in my neck, shoulders and back. I have to say though, it has worked...there's a lot more movement there now, so the therapist certainly knew what she was doing!
I would have liked a little more consultation at first, and more explanation of what to expect, and what to do next. Instead, I was told about offers for more massages - while interesting, it would have been good to discuss the tension and next steps in more detail.
I would go back again, but I might like to try other places in the area first.
Therapeutic Massage
I had shellac gel nails done. There wasn't a great variety of colours, but I am very pleased with the bright pink colour I picked as it is perfect for the spring/summer! The lady shaped my nails nicely but did not remove the cuticles as I would have expected. She had cut into one of my cuticles, but it does not bother me too much. There was not an arm rest so I found it little awkward during applications. As I have had gel nails done before at different salons, I think the lady could have done a better job and the application of polish was not as neat as the standard I would usually have it.
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Staff very polite! Not a good range of gel colours. Technique used wasn't very good expected to be better. Nail tools didn't seem to be sanitised, also nail file used was totally blunt and very old.
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