The Diamante Rooms Reviews
1st Floor, 4 Old Eldon Square, Newcastle, NE1 7JG
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1763 reviews
Had a full set of classic lashes put on 2 weeks ago and was left unhappy because they all fell out so quickly, however I had an infill with Anna Maria and she did a lot in the time to make them look quite good again so thank you!
Eyelash Extensions
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Staff were very polite and waxing was done professionally with minimal discomfort. I’ll be back again next month!
Ladies' Leg WaxingShow all…
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Not as full a Brazilian as desired. Staff do not give you time to get changed in private. Cheap service but also less quality than if you pay more.
Brazilian WaxingShow all…
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The lady who did my wax was very nice and friendly and the venue was pleasant, however the wax itself was not good at all.
It was more of a bikini than a Brazilian (nothing taken off underneath) and extremely painful as she slowly peeled the wax off rather than ripping it off quickly. I ended up having to go to another salon which resulted in me paying double.
I felt bad complaining in person as I didn’t want to upset or offend the beautician, so first approached the salon by email to explain what had happened. However the response I got was very unapologetic and apparently it is their ‘policy’ that if a customer is unhappy they must return to the salon for them to judge themselves, which I find untrustworthy and unprofessional.
Brazilian Waxing
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The nail technician was delightful- skilled, professional, kind and empathetic. This is the best my nails have looked and the therapist was completely great. I’d thoroughly recommend this service at this salon.
Gel Nails ManicureShow all…
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