I went for my appointment the day before my holiday expecting to have my eyebrows threaded. I prebooked and prepaid for the appointment. There was no one there that could do eyebrow threading and because I was in a rush i resorted to the eyebrow wax which doesn't deliver the same results that an eyebrow threading would (clean sharp shaping). Then I had my eyelash extensions done thinking they know what they are doing because it was my first time getting it done and I was quite nervous about it. I came to the till and they didn't even realise I had prepaid for my appointments and then I was left wondering did I even get the type of eyelash extensions I paid for which was the silk semi-permanent lashes. I was the only customer there at this time. My appointment was in the morning. It was a shame because the first time I went there to get my eyebrows threaded I had such a great experience. However, after this I will not be coming back.