I regularly go to another salon to have waxing done every 3 weeks - but I am so fed up with them letting me down - so I just chose this salon as its nearest my house.I did feel slightly intimidated walking in - the staff are full on glamour and a lot younger than me - as did it seem, the clientele, when I arrived.However Traci put me at ease straight away and she explained the threading process to me as I had not done it before.We spoke about tinting etc,..but I didn't feel Traci was trying to "upsell" anything to me,actually quite the opposite so thats quite a refreshing change.I am absolutely thrilled with my eyebrows,I think Traci got a cleaner much more defined edge to them.I'm so pleased I have rebooked for 3 weeks time and have already recommended the salon to my friends.I am also keen to go back when I have an "occasion" as I'm thrilled to see a blow-dry menu.You don't see that in a lot of salons here locally,so I'm definitely going back for that too.