I had an eyebrow wax which was fine with no problems in of itself. It was a shame to see the salon looking a bit rough, with scruffy/old furniture and stains on lots of ceiling tiles. The staff were all nice enough but they were hanging around not doing much, skipping through songs they had on and there was one of them on a lash chair crossed legged. Some staff also had spot stickers on their faces which felt unprofessional and there was no hand mirror available for me to look at my brows!