I brought the spa day as a gift for my sister's 21st. Neither of us had been to a spa before so was unsure what to expect. The day itself was fantastic and it was excellent value for money. Our deal included use of spa facilities, one 25 minute treatment (we went for the relaxing scalp, neck and shoulder massage) and afternoon tea at SIX. The day ran very smoothly; when booking, the person I spoke to was happy to advise regarding timings, i.e. when to arrive, available treatment appointments and when to be ready for the afternoon tea. We added on a glass of champagne to our afternoon tea which rounded off the day nicely! The staff were friendly and professional and were more than happy to answer any questions we had.