The Gloss Reviews

79 Walton Street, Chelsea, London, SW3 2HP

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Reviews are written by customers after their visit.

4.4
748 reviews

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Written by our customers, so you know what to expect at each and every venue.
The therapist was warm and clearly knew what she was talking about. She was gentle and was asking all the time if I was ok and if the intensity was not too high. What I didn't like is that we were not in a closed room or even behind a curtain but next to their lounge area, where customers sit down to fill in their forms. I would have appreciated some privacy.
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It's was very nice and staff were friendly the treatment was good and left my face feeling very clean. You fill out a form with your concerns first, and the beautician read through it, which is always a good sign of professionalism. The salon located upstairs was a little noise, but as not to break my zen feeling the beautician ear muff me with cotton pads, and made me feel very relaxed. :)
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Lovely experience at the Kensington Skincare Chelsea, Alexandra is definitely amazing. Love my new haircut. Thank you,Alexandra.
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It had a calm and relaxing atmosphere with a good cup of complimentary coffee. Natasha did my keratin treatment efficiently without any fuss.
I booked last minute so there was a bit of confusion when i arrived but they were able to see me. The wax was fine though not as thorough as i'd have liked.