Disappointed with the promised treats and the only 15 minutes of massage provided after travelling in from Surrey. My original appointment had been moved to the afternoon when I was leaving home. My train into London was then cancelled and I lost my way getting to The Gloss and I advised them. It was not a great birthday treat to myself and I could done this locally without travelling in.
Cheap salon vibes. They don't have all the equipment you would find in the dentists. For an extra tenner you can get a much more professional and enjoyable experience elsewhere.
Unfortunately, The Gloss Clinic is not 100% honest with their services and dealings. They owe £2500 money regarding refunds that they had said they paid but have not.
Unfortunately head office and the people making the decisions are not honest or ethical in their dealings. Other mums in the area have contacted me to say they have had they’ve same issues
I’ve only places 1 stars for all to ensure this gets noticed. It is a shame as the staff in the clinic are great and make the place.