The Gloss Reviews

79 Walton Street, Chelsea, London, SW3 2HP

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Reviews are written by customers after their visit.

4.5

725 reviews

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Verified reviews

Written by our customers, so you know what to expect at each and every venue.

Venue Type

Beauty Salon in Chelsea, London Skin Clinic in Chelsea, London

See more venues in Chelsea, London

First time at the salon and I am very satisfied with the service and quality of the facial. My skin feels clean and smooth definitely will recommend this place.

Styled by V G•Blow Dry

Philips A.•over 1 year agoReport

I booked and paid £120 for the treatment yet no one was there for the treatment, and I haven’t been contacted about an apology or refund. Wouldn’t recommend.

Classic Facials

Anonymous•over 1 year agoReport

Didn’t see me

Eyelash Extension Removal

Alba Revilla•almost 2 years agoReport

Gloss claimed Treatwell was booking appts they couldn’t accept when I showed up but said they wld honor the booking next day. I showed them my lashes and rebooked for the following pm. Next day, the therapist seemed to think my eyelids were swollen ( I wld say they were normal) and refused to administer the treatment suggesting I come back the next day. I was not interested in making a 3rd trip to the salon, so declined and asked them to refund my money. They said they would but have NOT.

Classic Lashes

Katherine•almost 2 years agoReport

So relaxing and my face feels amazing, clinician was great too & explained everything to me.

Hydrating Facial

Jasmine Marsh•about 2 years agoReport

Venue Type

Beauty Salon in Chelsea, London Skin Clinic in Chelsea, London

See more venues in Chelsea, London