I was only given 45 mins of the hour treatment i’d Paid for. I understand that filling in the pre-treatment form takes some of the time but the therapist did then take extra time to chit chat to me about completely unrelated things as well as I don’t think that should have eaten into the length of my treatment. I would have arrived earlier before the appointment time to fill in the form but there is absolutely no signposting for the venue and it’s within an office block within an industrial estate so very difficult to locate. iPhone maps takes you to a completely differnent location up the road and despite what the lady said to me, it is within the business’s control to contact Apple/google maps to address this. Or at least warn customers that the pin on the map is not in the right place. Patrons should also be provided with extra details about how to find it given that this is a highly unusual location for a beauty salon within an office building.
Thank you for a wonderful experience Jenna , this treatment was wonderful and I would highly recommend this treatment for everyone, it made me so relaxed and it also distressd me , Thank you