I had a lovely experience here, got the £45 deal for shellac fingers and toes, I arrived early and was seen straight away, the staff were friendly and attentive and ensured I had enough to drink too as it was a hot day!
I don’t tend to write reviews but I was so disappointed with my visit to the Loft. The staff were extremely unfriendly and unprofessional. After asking for a natural balyange I ended up with a full head of highlights, with no toner used so they were yellow. I explained that I wasn’t happy with the colour but they didn’t offer to help at all and instead got extremely defensive. Had to go to another salon to get it fixed, costing a lot of money... such a shame!